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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rebeca Boyd

Rebeca Boyd

June 5, 2025

5  out of  5
rating by Rebeca Boyd
"Erik has been my agent for a while and I don’t regret, every time I need help he’s very prompt and quick. I truly recommend!"
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Kimberly Martinez

June 5, 2025

5  out of  5
rating by Kimberly Martinez
"Erik and his team are amazing!!! 10/10 recommend for any insurance service you are looking for! Trust me, you won’t regret it!!"
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Christian Lugo

June 5, 2025

5  out of  5
rating by Christian Lugo
"The fact that he was able to provide me insurance as soon as the dealership gave me the keys of my new car. Marvellous Easy, smooth, and actually is there to answer any questions. Thanks once again!!!!"
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Valeria Cerrillo

June 5, 2025

5  out of  5
rating by Valeria Cerrillo
"I switched to State Farm a few months ago, and it's been a great decision. Their team was super helpful and explained everything clearly, Especially Erik Serrano! The quote they gave me was very competitive, and I feel confident in my coverage. I also had to ask a few follow-up questions after signing up, and their customer service was quick and polite every time. Highly recommend!"
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Yana Grodskaya

May 23, 2025

5  out of  5
rating by Yana Grodskaya
"Erik and his team have always been so helpful! Best insurance agency that I’ve ever been a part of. He always takes care of me right away. He cares so much about all his customers! Truly the best! You won’t be disappointed with Erik and his team !"
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Ana Rodriguez

May 21, 2025

5  out of  5
rating by Ana Rodriguez
"Erik is an amazing insurance agent. He will go the extra mile to help with all your insurance needs, and answer all of your questions in a timely manner. Customer service is exceptional. I have bundle Home & Auto insurance with his agency for a while now, and I haven't had any issues. Pricing & service has been unmatched."
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Jorge Puentes

May 8, 2025

5  out of  5
rating by Jorge Puentes
"I highly recommend Erik and his team to anyone looking for insurance. He made the process so easy. Answered every question I had and the customer service was excellent! I am grateful for your time and effort."
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Vanessa Diaz

May 7, 2025

5  out of  5
rating by Vanessa Diaz
"I have been insured with Mr Serrano for three years and they have always been there when I need it. The service is so great and I highly recommend them."
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Yanni Desai

May 7, 2025

5  out of  5
rating by Yanni Desai
"Erik and his team always has your best interests in mind. Erik himself is very responsive and takes his time to ensure you understand everything about your coverage and what makes the most sense for your situation. Highly recommend"
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Luis Villada

May 7, 2025

5  out of  5
rating by Luis Villada
"Erick is truly like family. He is always looking out for your best interest. I trust and recommend his service!"
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LaFrance Pettway

May 7, 2025

5  out of  5
rating by LaFrance Pettway
"Erik is an Awesome Insurance Agent and he cares so much about his customers to make that they get the Best. He always goes the extra mile to Help. Praise God!!"
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Electra Solis

May 7, 2025

5  out of  5
rating by Electra Solis
"I've always had a great experience with Erk and his team. They're helpful, responsive, and make the insurance process easy to understand. Definitely a team you can trust!"
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Glamour House Studios, llc Solis

May 7, 2025

5  out of  5
rating by Glamour House Studios, llc Solis
"Erik and his team are professional, attentive, and genuinely care about their clients. Highly recommend their State Farm agency."
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Greg Johnstone

January 18, 2025

5  out of  5
rating by Greg Johnstone
"Erika took over after we lost Jim. Still the same great attentive service"
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Sergio Gonzalez

January 16, 2025

5  out of  5
rating by Sergio Gonzalez
"Erik is a great agent who truly cares! He will give you personal attention and take care of all your insurance needs. He is also a Humanitarian and is constantly giving back to the community. I’m glad to have Erik as my agent!"
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Giovanna Sanclemente

January 15, 2025

5  out of  5
rating by Giovanna Sanclemente
"By far the best!!! And his company mascot is the cutest! Eric was very helpful and has helped many of my friends as well guide them in the right direction."
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Value Seeker

January 3, 2025

5  out of  5
rating by Value Seeker
"If you looking for better alternatives and lower prices for your car insurance, Erik Serrano with State Farm is your guy! He saved us $1,700 switching from progressive to his State Farm agency. Worth to check him out."
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Gabriela Rodriguez

January 3, 2025

5  out of  5
rating by Gabriela Rodriguez
"One of the best agents I’ve ever worked with! Staff at this office is also super sweet and helpful which is a huge plus. Everyone truly takes care of you. Thank you, Erik!"
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Arthur N

January 3, 2025

5  out of  5
rating by Arthur N
"Erik Serrano was very knowledgable and was able to beat every other rate out there! Definitely recommend for all your insurance needs"
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Misael Gonzalez

January 1, 2025

5  out of  5
rating by Misael Gonzalez
"Erik from State Farm has always made sure to look out for me when it comes to any question or concern I may have had regarding my coverage and any issue I may have whether it comes to my house or vehicle. He’s professional, polite, with great communication skills. Not only do I consider him a great agent but he’s also a great friend. I strongly recommend signing with him and State Farm for your insurance needs"
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Hilario Yanez

December 17, 2024

5  out of  5
rating by Hilario Yanez
"Erik is truly one of the best in the insurance business! He took care of all our family's needs, answered every question we had, and made the entire process stress-free. His prices are very competitive, and the customer service was exceptional from start to finish. Highly recommend Erik to anyone looking for reliable and professional insurance services!"
We responded:
"Thank you, Hilario, for your wonderful feedback! I'm glad to hear that you found our services reliable and professional. It's great to know that we could address all your family's needs and make the process smooth for you. If you ever have more questions or need assistance in the future, feel free to reach out. Your recommendation means a lot to us!"
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Veronica Navarrete

December 17, 2024

5  out of  5
rating by Veronica Navarrete
"10/10 Service, Erik and His team helped my elder parents with their home insurance- they made everything super easy and went out of their way to provide us with the best info and rates possible. The language barrier is always a bit difficult but the bilingual option they provided was the best in order to understand everything to the dot. Truly appreciative and will be sticking with them as well as recommending."
We responded:
"Thank you so much, Veronica! I'm glad to hear that our team was able to assist your parents with their insurance needs and make the process smooth for them. It's wonderful to know that our bilingual service made a difference in understanding all the details. We truly appreciate your recommendation and look forward to continuing to serve you and your family. If you ever need anything else, feel free to reach out!"
Profile photo of Ed Serrano (Ed)

Ed Serrano (Ed)

December 13, 2024

5  out of  5
rating by Ed Serrano (Ed)
"Erik is very helpful and informative. His staff is always there for any questions. Strongly recommend for Getting any kind of insurance."
We responded:
"Thank you, Ed, for your wonderful feedback! I'm happy to know that you found our team helpful and informative. We strive to be there for any questions you might have. If you need any further assistance with your insurance needs, please don't hesitate to reach out. We're here to help!"
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JJ Garcia

December 13, 2024

5  out of  5
rating by JJ Garcia
"Erik Serrano was extremely helpful and got me exactly what I needed to insure both of my vehicles. Has been the most easy and reliable process insuring with State Farm. He is a great agent and I appreciate the assistance!!"
We responded:
"Thank you, JJ, for your wonderful feedback! I'm glad our office could assist you. It's great to know that you found the process reliable and straightforward. If you ever have more questions or need further assistance, feel free to reach out. I'm here to help!"
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Hawaiian Punch

November 21, 2024

5  out of  5
rating by Hawaiian Punch
"Yolanda is the best Representative!!she has been extremely helpful and accommodating!! 6 STARS !! Highly recommended to anyone and everyone !!! I tried several different companies and Yolanda beats them all hands down !!! Very professional!!! Thank you for all your help !!!"
We responded:
"Yolanda is indeed a fantastic representative, and I'm so glad to hear she was able to assist you so effectively! Your recommendation means a lot to us. It's wonderful to know that her professionalism and dedication stood out to you. Thank you for sharing your positive experience and for choosing our agency. If you ever need further assistance, we're here for you. - Erik Serrano - State Farm Insurance Agent, Houston, TX"